GET AI BD — Terms of Service & User Agreement

Last updated: 16 June 2026 Service: GET AI BD (https://getaibd.com) Operated by: RobustLab ("we", "us", "our") Contact: robustlab.tech@gmail.com · 01534004464

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1. Acceptance of these Terms

These Terms of Service and User Agreement (the "Terms") form a legally binding agreement between you ("you", "your", "User") and RobustLab, the operator of the GET AI BD platform (the "Service").

By creating an account, ticking the "I agree" box during sign-up, accessing, or using the Service in any way, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy and Refund Policy, which are incorporated by reference.

If you do not agree to these Terms, do not create an account or use the Service.

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2. Definitions

• Service — the GET AI BD website, mobile applications, chat workspace, AI modes, Developer API, Business Assistant, and all related features.
• AI Models — the third-party and hosted artificial-intelligence models made available through the Service (for example models from OpenAI, Anthropic, Google, and others).
• Output — any text, image, presentation, audio, code, or other content generated by the AI Models in response to your Input.
• Input — any prompt, message, file, image, or other content you submit to the Service.
• Credits — the prepaid units of account used to meter usage of the Service, as further described in Section 6.
• Plan — a paid subscription tier (e.g. Student, Executive, Pro, Enterprise) that grants a monthly pool of Credits and access to features.

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3. Eligibility

1. You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account. Users under 18 may only use the Service under the supervision and with the consent of a parent or legal guardian who agrees to these Terms.
2. You must provide accurate, current, and complete information during registration (including a valid mobile number for OTP verification).
3. You must not be barred from using the Service under the laws of Bangladesh or any other applicable jurisdiction, and you must not be subject to applicable sanctions.
4. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

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4. Accounts & Security

1. Accounts are created and verified using your mobile number and a one-time password (OTP). You are responsible for keeping your login credentials and device secure.
2. You are responsible for all activity that occurs under your account, including usage that consumes Credits.
3. You must notify us promptly at robustlab.tech@gmail.com if you suspect unauthorised use of your account.
4. One person should maintain one account. We may suspend duplicate, fraudulent, or automated sign-ups.

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5. Description of the Service

GET AI BD provides a single platform to access multiple AI Models and tools, which may include:

• Multi-model chat across providers, with model selection per message;
• Smart modes such as Deep Research, Web Search, Create Image, Presentation (PPTX), Code, Agent, Analyze Data, Canvas, Think Longer, Summarize, AI Detector, Paraphrase, and Humanize Text;
• Study mode with subject focuses (e.g. IELTS, BCS, HSC/SSC) and the option to upload your own study materials;
• File and image understanding, including cloud OCR for scanned documents;
• a Developer API and Business Assistant for integrations.

Features, models, modes, and limits may be added, changed, or removed at any time. Some features require a particular Plan, a compatible model, or sufficient Credits.

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6. Credits, Plans & Billing

1. Pay in Taka, spend in Credits. You purchase a Plan in Bangladeshi Taka (BDT). Each Plan grants a pool of Credits. Premium AI Models and tools consume Credits as you use them; the amount depends on the model and the size of the request and response.
2. Pricing. Credit costs per model and Plan prices are shown in the Service and may change over time. Continued use after a price change constitutes acceptance of the new pricing.
3. Free model. A designated "Free" model may be made available without consuming Credits, subject to eligibility rules described in the Service (for example, availability on the Student Plan once paid Credits are exhausted). Free access may be rate-limited, changed, or withdrawn at any time.
4. Consumption & balance. Credits are consumed in real time. Your remaining balance is displayed in the chat sidebar. When your balance reaches zero, paid models are disabled until you top up.
5. Expiry & roll-over. Unless stated otherwise in the Service, Credits are tied to your Plan period and may expire at the end of that period. Credits have no cash value and are not transferable.
6. Payments. Payments are processed by our third-party payment partner (RobustPay / RobustLab Tech). By paying, you also agree to the payment processor's terms. We do not store your full card details.
7. Taxes. Prices may be exclusive of applicable taxes, VAT, or government levies, which are your responsibility where required by law.
8. Refunds are governed by our Refund Policy.

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7. AI-Generated Content — Important Disclaimers

Please read this section carefully.

1. AI can make mistakes. The AI Models can produce information that is inaccurate, incomplete, outdated, biased, or entirely fabricated ("hallucinations"). Output may sound confident yet still be wrong.
2. No professional advice. Output is provided for general informational and productivity purposes only. It is not professional advice and must not be relied upon as a substitute for advice from a qualified professional — including medical, legal, financial, tax, engineering, academic, or safety advice. Always verify important information from authoritative sources before acting on it.
3. You are responsible for use of Output. You are solely responsible for reviewing, fact-checking, and deciding whether and how to use any Output. We are not liable for decisions you make based on Output.
4. No guaranteed results. We do not warrant that Output will be accurate, fit for a particular purpose, original, non-infringing, or free of objectionable content.
5. Similarity of Output. AI Models may generate the same or similar responses for you and for other users. Output is not unique to you.
6. Academic & exam use. Study mode and other features are learning aids. You are responsible for complying with the academic-integrity and examination rules of your institution. Do not use the Service to cheat where prohibited.
7. AI detection. Any "AI Detector" feature provides a probabilistic estimate only and is not proof that content was or was not AI-generated; do not use it to make consequential decisions about a person.

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8. Acceptable Use Policy

You agree not to use the Service to create, upload, generate, or distribute content, or to engage in conduct, that:

• violates any applicable law or regulation of Bangladesh or any relevant jurisdiction;
• infringes the intellectual-property, privacy, publicity, or other rights of any person;
• is fraudulent, deceptive, defamatory, harassing, threatening, hateful, or discriminatory;
• depicts or facilitates child sexual abuse material (CSAM), or sexualises minors in any way;
• constitutes non-consensual intimate imagery, or impersonation/deepfakes intended to deceive or harm;
• promotes violence, terrorism, self-harm, or illegal weapons, drugs, or goods;
• provides instructions for creating weapons, malware, or for committing crimes;
• attempts to generate malware, phishing content, spam, or to facilitate scams;
• seeks to harvest personal data unlawfully, or to identify or track individuals without consent;
• provides regulated professional advice presented as authoritative without proper qualification, or makes high-risk automated decisions about individuals (credit, employment, housing, etc.) without human review;
• attempts to bypass, disable, or interfere with safety features, usage limits, or security measures;
• reverse engineers, scrapes, resells, or sublicenses the Service or models except as expressly permitted (see the Developer API terms);
• uses bots or automated means to abuse Credits, free access, promotions, or to overload the Service;
• misrepresents Output as human-authored where doing so is deceptive or prohibited by a third party.

We may use automated and manual review to enforce this policy and may remove content or restrict accounts that violate it.

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9. Your Input and Content

1. Ownership. As between you and us, you retain ownership of your Input. You grant us a worldwide, non-exclusive, royalty-free licence to host, process, transmit, and use your Input and the resulting Output as necessary to operate, secure, support, and improve the Service, and as required by the AI Model providers to generate Output.
2. Responsibility. You represent that you have the rights necessary to submit your Input, that it does not violate Section 8, and that processing it will not infringe any third party's rights.
3. Output rights. Subject to your compliance with these Terms and to the applicable AI Model provider's terms, we do not claim ownership of Output generated for you. Rights in Output may be limited by the underlying model providers' terms and by applicable law.
4. Uploaded materials & OCR. Files and images you upload (including study materials processed via cloud OCR) are handled per our Privacy Policy. Do not upload content you are not permitted to share.

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10. Intellectual Property

The Service, including its software, design, branding, "GET AI BD" name, logos, and content we create, is owned by RobustLab or its licensors and is protected by intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you. You may not copy, modify, distribute, or create derivative works of the Service without our written permission.

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11. Third-Party Models and Services

The Service relies on third-party AI Models, payment processors, hosting, and other services. Your use of Output generated by a particular model may be subject to that provider's usage policies. We do not control, and are not responsible for, third-party services, and their availability may change without notice.

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12. Privacy

Our handling of personal data and Inputs is described in our Privacy Policy. By using the Service you consent to that processing. Do not submit sensitive personal data of others without a lawful basis and their consent.

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13. Developer API & Business Assistant

If you use the Developer API or Business Assistant:

1. You are responsible for safeguarding your API keys and for all usage under them.
2. You are responsible for your own end users and for ensuring your application and its outputs comply with these Terms and applicable law.
3. We may impose and change rate limits, quotas, and pricing, and may revoke keys for abuse or non-payment.

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14. Availability, Changes & Beta Features

1. The Service is provided on an "as available" basis. We do not guarantee uninterrupted or error-free operation, and we may perform maintenance or experience downtime.
2. We may modify, suspend, or discontinue any part of the Service at any time.
3. Some features may be offered as beta/experimental and may be unstable or change without notice.

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15. Suspension & Termination

1. You may stop using the Service and request account deletion at any time by contacting support.
2. We may suspend or terminate your access, with or without notice, if you breach these Terms, fail to pay, or if we reasonably believe your use is harmful, fraudulent, or unlawful.
3. On termination, your right to use the Service ends. Unused Credits are forfeited except where a refund is required under the Refund Policy or applicable law. Sections that by their nature should survive (including Sections 7, 8, 9, 10, 16–20) survive termination.

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16. Disclaimer of Warranties

To the maximum extent permitted by law, the Service and all Output are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement. We do not warrant that the Service or Output will meet your requirements or be uninterrupted, secure, or error-free.

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17. Limitation of Liability

To the maximum extent permitted by law:

1. We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business, arising out of or related to the Service or any Output, even if advised of the possibility of such damages.
2. Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the three (3) months immediately preceding the event giving rise to the claim, or (b) BDT 5,000.
3. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

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18. Indemnification

You agree to indemnify and hold harmless RobustLab and its officers, employees, and partners from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Input, your Output use, your breach of these Terms, or your violation of any law or third-party right.

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19. Changes to these Terms

We may update these Terms from time to time. We will post the updated version with a new "Last updated" date and, for material changes, may provide additional notice (for example in-app or by requiring re-acceptance). Your continued use after changes take effect constitutes acceptance.

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20. Governing Law & Dispute Resolution

These Terms are governed by the laws of the People's Republic of Bangladesh, without regard to conflict-of-laws rules. The courts of Dhaka, Bangladesh have exclusive jurisdiction over any dispute, subject to any mandatory consumer-protection rights you may have. The parties will attempt to resolve disputes amicably before commencing proceedings.

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21. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and us regarding the Service.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

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22. Contact

RobustLab — GET AI BD Email: robustlab.tech@gmail.com Phone: 01534004464 Website: https://getaibd.com